Making Things Easier for Customers (Part 2)

Video tutorial series: Managing Your Subscriptions Online

One of my goals for the new year is to (re)document common tasks for both staff and customers. After paying for asides, managing subscriptions is a top request.

Subscriptions, pre-orders, pulls - no matter what you call them, getting periodical comics or magazines is surprisingly hard. Multiple covers and distributors, changes in series title (sometimes even publisher) and more barriers get in the way of enjoying our printed entertainment.

We are a Manage Comics store. We pay a fee every month to utilize their data and software to manage subscriptions. We’re in good company with dozens of other stores worldwide. Manage Comics allows you to subscribe to comics in several ways, including picking preferred covers and preordering items like apparel and one-off releases. You can watch the video below to see the process.

Let me know how you make things easier for your customers or (if you’re on the customer side) what tutorial video you’d like to see next.